On Premise or Cloud – Which Server Type is Right for Me?

Stores often ask us what the difference is between the Cloud version and the On Premise version of the software. The main difference is where your data is stored:

For On Premise, this will be on a computer you have locally, and data will not be accessible outside of the store.

For Cloud, your data will reside on a cloud server we provide. This carries an additional fee and requires that your stores have constant internet access, but comes with additional features that are only available if utilizing this option.

On-PremiseCloud
Windows ThunderPOS ClientYesYes
iPad ThunderPOS ClientNoYes
ThunderPOS.NetNoYes
eCommerce IntegrationsNoYes
Enterprise SupportYesYes
Vendor DatabasesYesYes
Automatic BackupsNoYes
User-Controlled Database RestoreYesNo
Data Importing from SpreadsheetsYesYes
Full ReportingYesYes
Purchase Orders and Vendors ReturnsYesYes
Continued Use Without InternetYes, though integrated credit cards may be unavailableMay use local backup mode for checkouts only
Quickbooks IntegrationIIF File Export OnlyIIF File Export or Quickbooks Online Integration (paid)
Customer SurveysNoYes
PromotionsYesYes
Label PrintingYesYes
Time ClockYes, through Windows client onlyYes, through register client of choice or ThunderPOS.net
Emailed ReceiptsYesYes
Texting Support (Charged Per Text)YesYes

As you can see, the vast majority of functionality within the Windows version of the software is identical; the main factor in your choice is likely to be whether you need specific features available solely through the cloud and whether you want to be responsible for the maintenance of your own database and backups. If you want to use thunderpos.net, or to use the iPad version, including using them to supplement a Windows machine, using a cloud server is required.