ThunderPOS Loyalty, available through https://loyalty.thunderpos.net, is the way that users on the cloud version of our point of sale can give access to their customers to information about their store accounts.
This will allow a customer to see things like their account balance, what an item might be worth in trade, what promotions are ongoing, rewards balance, and more from anywhere, driving return traffic back to your store over and over again.
The easiest way to drive customers to your loyalty page is simple – include information about it on your receipt, whether emailed or printed. Settings within the system will allow you to easily print codes on the receipt that will let customers sign up with your store, linked to their customer account.
Once they’re linked, depending on your store’s settings on the site, they’ll see a number of options for things that they can do.
One key feature you may want to allow for is giving the customer the ability to do trade quotes, which will let them see what their items may be worth if they bring them in and trade for cash or for credit. This will give the customer ways to search your inventory and view pricing, so it is meant for those who keep inventory prices up to date actively.
Immediately after logging in, your customer will be able to see a variety of information depending on their status and what you choose to show in the settings. This can include how long they’ve been a customer, their account balance, their rewards points balance, current promotions they are eligible for, and their discount card status.
Customers can also see the status of any gift cards they may have if you are using internal cards, and this option is available potentially even for those who haven’t been linked to a customer account, depending on the settings you choose.
Customers will also be able to easily view their history of transactions with your store, alleviating the need for them to retain receipts.