High Resolution Screens
One feature many of our customers who have been using the system for a long time may be unaware of is the option for higher resolution versions of customers and items. This option is presented on initiating a new store’s setup, but you can also access it through system administration and settings under the customize section. Because this can depend on your monitor, this setting is station specific.
For both Items and Customers, the main thing that is added by using the high resolution screen is a number of functions that normally cannot be accessed directly through the item edit screen. These features are all available elsewhere in the program, but using the high resolution screen will grant much simpler access.
For items, there are ten functions available in this panel for the high resolution screen: You can manage collectible copies of the item, view the promotions attached to the item, view special orders for the item, view and edit the track list for the item, create new departments, categories, and vendors, perform an instant PO on the item, the item history, and vendor database pricing.
You can click on the buttons towards the bottom middle of this screen, and bring up the function you want. On the settings screen, you also will set the function that will display when you first edit an item.
For Customers, there are nine functions available. These are discount cards, promotions, rewards points history, on account transactions, special orders, item sales history for the customer, the customer’s wish list, repairs for the customer, and their full transaction history.
Some functions will not be available in Enterprise mode; these are functions that would not be available through Windows anyways, such as creating vendors, departments, and categories.
In upcoming version 25.8.1.0, the high resolution screens will be altered slightly, allowing you to use them with scrollbars on lower resolutions instead of simply having sections not visible.
VGPC Updates
There are two new features upcoming for VGPC subscribers to use.
First, by request, we are adding an option to utilize VGPC’s online marketplace pricing for Used and Used 2. These prices are what non-subscribers can publicly see on VGPC’s website, and are meant to compete with eBay or Amazon listings, rather than with other retailers. The base VGPC price remains their retailer listings.
Second, we are also adding a screen where you can do searches and compare multiple items’ prices in an easy format between the three available VGPC feeds and the current in store pricing. You can also selectively update pricing.
In order to view this new grid in action, you can take a look at our video on the topic.
Miscellaneous Information
We will be closed Monday, September 1st for Labor Day.
The current version of the software, available for supported users, is 25.7.1. Version 25.8.1, described in part above, will be releasing September 2nd. To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100. If you are not on phone support, and you call, a response will be sent to the email address on file. You can also buy a support incident from our website.
If you are on a version older than 5.0 that has been sunset, you can contact sales for information on purchasing an update. All versions prior to ThunderPOS 5.0 have been sunset from support as of December 31st, 2022.